St. Clair College - Windsor/South Campus

Plunkett's procedures for the medical administrative assistant


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Plunkett's procedures for the medical administrative assistant

Plunkett, Lorna, 1939-

Toronto : Saunders Elsevier, c2006.

x, 354 p. : ill., forms ; 28 cm + 1 - CDROM.

Plunkett's Procedures for the Medical Administrative Assistant, 4th edition, provides instruction for all the essential office procedures required by today's medical administrative assistants in Canada, whether they work in a medical office, a complementary care office, or in a hospital setting.

Written in a clear, engaging style, this new edition contains the most current information available in the field, and specifically reflects health care in Canada. Chapters address the diverse skills and knowledge required by a medical administrative assistant, such as good communication, stress management, medical transcription, filing, and appointment booking. Key Terms with definitions highlight important terminology in the field. Learning Objectives and boxed inserts address important issues for students to consider. End-of-chapter assignments simulate real-life tasks in the medical office setting. Discussion questions address important issues in the office setting and how best to deal with them. Enhanced coverage of health benefits, with updated information on provincial and territorial health plans across Canada. An accompanying CD-ROM, which includes Working Papers and templates for in-text assignments, as well as new interactive exercises for extra practice on tasks and scenarios encountered in the medical office environment. Additional coverage of important topics such as patient safety and confidentiality, prioritizing tasks, limits to the role of office administrator, appropriate communication, medical ethics and legal issues, and the need to be able to handle both manual and computerized methods. A full chapter devoted to career planning and the job search. Four appendices, addressing common abbreviations used in the health care field, common laboratory tests and turnaround times, commonly prescribed drugs, and a list of important reference resources.



2 copies available at St. Clair College - Windsor/South Campus

Field Ind Subfield Data
001 001     3814730
005 005     20201008163430.0
020 ISBN   $a ISBN  978-0-7796-9911-7
100 ME:PersonalName   $a Personal name  Plunkett, Lorna,
    $d Dates associated with a name  1939-
245 Title $a Title  Plunkett's procedures for the medical administrative assistant/
    $h Medium  [Elsbeth McCall, Lorna Plunkett].
246 VaryingTitle   $a Title proper/short title  Procedures for the medical administrative assistant.
250 Edition   $a Edition statement  4th ed.
260 PublicationInfo   $a Place of publication, dist.  Toronto :
    $b Name of publisher, dist, etc  Saunders Elsevier,
    $c Date of publication, dist, etc  c2006.
300 Physical Desc   $a Extent  x, 354 p. :
    $b Other physical details  ill., forms ;
    $c Dimensions  28 cm +
    $e Accompanying material  1 - CDROM.
500 General Note   $a General note  COVID. 220732.
504 BibliogrphyNote   $a Bibliography, etc. note  Includes bibliographical references and idexes.
650 Subj.   $a Topical heading  Medical offices
    $z Geographical subdivision  Canada
    $x General subdivisoin  administration
    $x General subdivisoin  textbooks.
650 Subj.   $a Topical heading  Medical assistants
    $z Geographical subdivision  Canada.
852 Holdings   $a Location  221
    $h Classification part  R728.8 .P58 2006
    $p Barcode  212285
    $9 Cost  $99.00
852 Holdings   $a Location  221
    $h Classification part  R728.8 .P58 2006
    $p Barcode  220732
    $9 Cost  $99.00

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